Many thanks for ETR's excellent organisation in the Vietnam trip.

Dear Andrea

I enjoyed it immensely and felt the benefits our contribution as a school gave to the community. Hung and Huang were wonderful and it was a pleasure working with them.

We have our dates for next year and will discuss them with you soon.

Thanks again!

AT and her high school students from Hong Kong participated in an etr house build service project for the fifth consecutive year in May 2016.

A nice journey back on the train from Venice

Dear Fanny and everyone at ETR,

All of our students arrived back at school this afternoon after a nice journey back on the train from Venice. We had a wonderful time and really appreciate the efforts you and your staff made to make the trip a success. Paola was a wonderful guide and really looked after us during the week.

I am already planning something similar next year. My current thoughts are Rome or possibly Florence! Or possibly New York. Or Buenos Aires. Or Siberia! I'll let you know.

Thanks again.

JK and his 17 High school student participated on an exploration of Venice with etr in June 2016

Thank you for all of the work done for this trip.

Hi Melvina,

The overall message is that everything was fantastic and everyone had a great time in London.

PK and his high school students from Singapore participated in their fourth annual London Theater program in February 2016

Thank you for all you did to make this trip such a success

Dear Andrea,

I wanted to let you know that the HS administrative team, the trip leaders and myself were able to meet earlier today to debrief the Vietnam trip. I want to first of all congratulate you and your Vietnam team on a well-run trip! Aaron and Maribel had glowing reports on all etr staff, especially Hung (can we have him every time?!). Additionally, they felt that the information provided before the trip (itinerary, packing list, etc) was accurate and helpful and that they received timely responses in all communications. Although this is what we have come to expect from etr, it was nice to hear!

Thank you for all you did to make this trip such a success.

These are comments from a UAE based administrator concerning their March 2016 Vietnam service project with etr.

The accommodation was great

Dear Melvina

(The) activities were well planned and we love the fact that we could tailor it to our group's interests.

(The) accommodation was great. Last night in Malaga was an amazing hotel...just weren't there long enough to enjoy it.

Tour director: She was great! And all the local guides were great too.

SP and her students explored Andalusia with etr in November 2015

You have been very responsive and organised

Dear Fanny,

Accommodation - highly recommended, comfortable, clean, good breakfast, staff were very attentive, helpful and polite. Activities - just right in terms of timing and number - students found the sites insightful and thoroughly enjoyed them. Transport - practical and organised, just right for groups under 30.

Thanks Fanny again, for all your support and help. You have been very responsive and organised.

BN and her students explored Berlin with etr in March 2016

The trip was a huge success

Hi Mel,

Overall, the trip was a huge success and I couldn't have done it without etr or (etr tour leader) Bridget. Thank you very much; I would certainly use etr again in the future.

EP and her middle school students explored London with etr in April 2016

I am writing this email on behalf of the chaperones

Dear Greg,

I am writing this email on behalf of the chaperones to our recent trip to Nepal to share our great appreciation with having Stephen as our head guide. He did a fantastic job with us with his professionalism, deep knowledge about the itinerary, and always being there to answer questions. We believe that Stephen went beyond the call of duty to make our experience memorable.

In addition to what is mentioned above, Stephen established a great connection with the kids where he was well respected and well liked.

Kindly pass this on this letter of appreciation to Stephen, and we look forward to having ACS work with him in future WWW trips.

Another important mention is we share the same sentiment about the local guide Bishnu who also was as phenomenal and as passionate about providing us a memorable experience.

Thank you for working in the background to have the best people on the ground for our trip.

MH and his high school students participated in a week long Kathmandu service program in May 2016.

They're going to remember this for a lifetime!

Hey Greg!

You're so right about (etr Vietnam program leader) Vinny! It was absolutely amazing, every parent genuinely thanked you guys and everyone on this end for making it possible. They're going to remember this for a lifetime! I know several of the kids are still in touch with Vinny, Hieu, and even crossed internet paths with the mother at the home stay. They were all so welcoming, and genuinely gave their best while we were there.

If I am given the choice to choose etr or another company in the future, it would be no question. I'll definitely be recommending you guys to anyone else looking for a similar experience. As for me, this was my first time taking a group of kids on a trip like this, and I am 100% happy with the overall experience and outcomes.

I seriously cannot thank you enough for setting all of this up and giving us this opportunity. You are truly giving people opportunities of a lifetime through your work. Thank you so so much!!

LB and her high school students participated in an etr Mekong House Build in December 2015

It was the first time I was going to Madrid

Dear Fanny,

It was the first time I was going to Madrid ( despite my Spanish roots ! ) and I have to say that it has been absolutely fantastic and unforgettable. I'm a great traveler and a cultural trip fan, I certainly will come back to Madrid again !

Accommodation : The hotel was perfectly located, in a quiet street, very close to the center of Madrid and near a metro station. Also there were plenty of restaurants around. The rooms were very spacious and comfortable , excellent breakfast , great service. The hotel was perfect sized for the students, not too big, not too small and it was very easy to meet everyone downstairs in the lobby.

Activities : The choice of activities was great we have been able to visit the most famous cultural places of Madrid while having also enough free time for shopping and hanging around. The evenings were top, the students were very enthusiastic about the Flamenco performance and the bowling :). Also , Ana San Martin, our local guide, took us to the best tapas places. The trips to Segovia and Avila were also great.

Food : The food was a festival of flavours and discoveries of the best Spanish dishes , tapas, cheese, tortillas , soups, desserts. There was also enough choice to satisfy some vegetarian students that were in the group.

Local guides : These people were absolutely fantastic !! Ana San martin is a very professional and most dedicated woman, she took us everywhere to the best places, while being open to suggestions or change. She knows Madrid very well and was very proud to show us her city. I can’t wait for seeing her again ! Her contact with the students was excellent , funny and responsible at the same time.

Frederico, the guide we had to visit the Prado museum, the Queen Sofia museum and the Royal Palace was great : He has a talent of a story teller to capture the attention of a young audience for at least 2 hours and open their minds to the wonders and masterpieces all around I highly recommend him for further visits.

Overall it has been a fantastic trip, extremely well organised My experience in Spain has been so awesome that I would like to reiterate it in Paris ! :) Students and teachers are still dreaming about it !!!

FN and her high school students participated in an etr Spanish Language adventure in Madrid in March 2016.


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